Casilando gives a welcome package of up to €1,000 in bonus funds across your first three deposits, plus 200 free spins. The bonus splits as 100% up to €300 on the 1st deposit, 50% up to €300 on the 2nd deposit, and 50% up to €400 on the 3rd deposit. The 200 free spins credit as 100 spins after the 1st deposit and 100 spins after the 2nd deposit, with each free spin valued at €0.10.
The bonus funds have a 40x wagering requirement, and contributions count at 100% on slot games and 10% on table games. Casilando gives 30 days from each bonus credit to complete wagering; after the deadline, remaining bonus funds expire. Free-spin winnings add to bonus funds and follow the same 40x wagering and 30-day limit, while the free spins themselves expire 7 days after they are credited.
A wagering requirement (wager) is the number of times you must stake the bonus amount, or the bonus plus the deposit, before you can withdraw bonus-related winnings. Casilando calculates progress from eligible real-money bets; void bets, canceled bets, and bonus buys do not count, and some game categories contribute less than 100%.
Casilando credits a 50% reload bonus on one deposit made between Friday 00:00 and Sunday 23:59 (UTC). Bonus funds are restricted to slot play until wagering is completed.
If a player’s first withdrawal request is declined due to insufficient wagering, Casilando returns the withdrawn amount as bonus funds up to $150, credited once after the decline is recorded.
Casilando grants 100 free spins split into 4 daily batches of 25 spins when a qualifying deposit is made on Tuesday or Wednesday. Winnings from free spins convert to bonus funds after each batch is used.
| Player type | Bonus | Wagering | Free Spins | Valid for |
|---|---|---|---|---|
| Newcomer | 100% up to €200 (min deposit €20) | 35x bonus | 100 Free Spins | 7 days from claim |
| Regular | 50% up to €150 (min deposit €20) | 30x bonus | 50 Free Spins | 5 days from claim |
| VIP | 75% up to €500 (min deposit €50) | 25x bonus | 200 Free Spins | 10 days from claim |
Tap Sign Up, enter your email and phone number, then confirm both links or codes. Complete KYC by uploading a clear photo of your ID and a recent proof of address dated within the last 90 days.
Open the bonus card and read the Terms line that lists “wagering” as a number like 35x or 40x. The same number also appears in the Promotions page under the bonus name.
Casilando accepts Visa and Mastercard deposits, and the cashier shows the available methods for your country. Declines usually come from bank blocks on gambling merchant codes or a mismatch between your account name and the cardholder name.
E-wallet withdrawals usually land within 0–24 hours after approval, while bank cards take 1–3 business days. The fastest route is the same method you used for your last deposit, after your account is fully verified.
Many slots open in demo mode when you are logged out, so you can test them without a deposit. Free spins that come from a bonus generate bonus funds, and those winnings follow the wagering rules written in that bonus term sheet.
Go to Account or Responsible Gaming and set daily, weekly, or monthly deposit limits. You can also activate a cooling-off period or request self-exclusion, which blocks play for the selected time.
Use live chat from the Help page or email support and include your username, the game name, and the time of the issue. Support can pull the game round ID from the provider log and confirm whether the result was settled or rolled back.